Parent FAQ

Welcome Parents and Carers,


Here you will find a list of all the Frequently Asked Questions by parents.

If you have any other questions please don't hesitate to contact the school.



Assemblies are held every Friday afternoon from 2:45 PM. If weather permits, these are held on the basketball courts to promote social distancing. If the weather is inclement, assemblies are held in the gymnasium. Parents and friends are most welcome to attend.


Before and After School Care

We are pleased to have Complete Kids Before School, After School and Vacation Care programs.


Complete Kids delivers high quality outside school hours care (OSHC) through qualified and inspired team members and through outstanding relationships with Schools and Families.


Before School Care 6.30 am – 8.45 am
After School Care 3.30 pm – 6.30 pm
Curriculum Days 6.30 am – 6.30 pm


For more info please visit - Out of School Care ( 



The canteen is open every Wed-Fri for purchases and lunch orders.

There are always special items at the window for students to enjoy that are healthy and seasonal.


Lunch Orders

Parents, please order through the Qkr! app for contactless and cashless canteen orders.

All canteen info visit - Canteen (


Car Parking

The school car parks are only for use by staff as authorised by the Department of Education and Training.


Please observe all parking restrictions in the streets surrounding the school.

The school appreciates the difficulties concerned with parking but has no control over Hume Council by-laws.

Parking Inspectors and Traffic Police regularly patrol the streets around the school. 


Early Collection of Students

Parents wishing to collect their child from school during school hours must receive approval via the office.

Every student will need to be signed out from the office iPad upon collection of an adult.

Students will not be permitted to leave the school grounds without approval.


Late Arrivals

Students must report to the office to be signed using the kiosk iPad at the office staff before going to class.


We encourage all students to be at school no later than 8:55 am, although we understand there will be cases where students will be late to school.


School commences promptly at 9:00 am.


Lost Property

Any students who leave behind items of clothing are placed safely in a lost property section.

Lost property is regularly addressed by a staff member of SWPS, where we will go through and look for names on items of clothing and return the item to the student.

Please make sure you have written your child’s name on the item of clothing clearly.


No Hat No Play

Too much of the sun’s UV can cause sunburn, skin and eye damage and skin cancer. UV damage accumulated during childhood and adolescence is strongly associated with an increased risk of skin cancer in later life. Australia has one of the highest rates of skin cancer in the world, with two in three Australians developing some form of skin cancer before age 70.


This SunSmart policy provides guidelines to:

  • ensure all students and staff are protected from over-exposure to UV radiation;
  • ensure the outdoor environment provides shade for students and staff;
  • ensure students are encouraged and supported to develop independent sun protection skills to help them be responsible for their own sun protection;
  • support our school’s strategies to meet its duty of care and occupational health and safety obligations to minimise harmful UV exposure for students, staff and visitors.

Students must have a SunSmart hat during terms 1 and 4 to play outside.


Student Absence

If your child is sick or absent, you are required to notify the school as soon as possible on the day of absence.

Ways to notify the school of your child’s absence:

  • Compass app to notify the school of their child’s absence 
  • School Phone Line: Call 9364 0200 – please follow the prompts.
  • You can also add the absence prior to the date via the Compass

For further information please visit the DET website for absences 


School Crossings

There are supervised crossings outside our school that allow your child to arrive and leave the school safely.

Please make sure that your child uses these crossings correctly.

The crossings operate daily between 8:30 am to 9:00 am and 3:00 pm to 3:45 pm.

Parents are asked to use the crossing when accompanying students in and out of the school grounds.  


School Uniform

Sunbury West Primary School has a school uniform designed and produced by PSW.


You can purchase online or in-store.


All information can be found on our uniform page - Uniform (


Visitors & Working with Children Checks

All visitors to Sunbury West Primary School must proceed to the General Office to sign in via our Kiosk system and obtain a visitor’s pass, this includes parents visiting the school.


All people visiting Sunbury West Primary School require a ‘Working with Children’ check. These must be shown at the office where a copy is taken. This is a legal requirement of all schools.


For more information, please click the link below to head to the Department of Education Parent section.

For Parents Page


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